How we handle your data

Who is the data controller

Veterinarska ambulanta Vinko Pristov s.p., Hraše 20a, 4248 Lesce, Slovenia
Email: veterinapristov@gmail.com · Phone: +386 5 911 28 92

What data we receive and why

Messages. The form on the Contact page sends nothing anywhere. When you press the button, your own email program opens a message with your name, phone number, what you need and the time that suits you, plus your email address, the kind of animal and your message if you enter them. This website does not store any of it. When you send the message we receive it by email and use it only to reply and arrange a visit. The same applies if you call or write to us directly.

Hosting. The site is hosted by Cloudflare, Inc. For security and delivery, Cloudflare processes technical data such as your IP address in short-lived logs. Cloudflare transfers data to the US under the EU-US Data Privacy Framework and standard contractual clauses.

What we don't use

We use no cookies, analytics, ads or tracking code. Fonts load from our own site. Links to Google Maps only open when you click them; from then on Google's own policy applies.

How long we keep data

We keep messages as long as we need them to reply and arrange a visit. Invoicing data and animal medical records are kept for as long as the law requires.

Your rights

You have the right to access, correct and delete your data, to restrict or object to its processing, and to data portability. Write to us at veterinapristov@gmail.com. If you think we are not handling your data properly, you can complain to the Slovenian Information Commissioner (ip-rs.si).

Last updated: 15 November 2026